Genpact Recruitment Drive 2023
Essential Education / Qualifications / Experience
- Graduates & Above
Job Description:
- Own learner experience of Transform and Solidify stages in the Genome BITS journey
- Run operations to ensure wave readiness for assigned channels through proactive planning for Transform and Solidify across skills and proficiency.
- Moderate Transform session; engage with learners and Master Gurus/ Gurus
- Schedule sessions along with Gurus and invite approved learners
- Leaner data validation for T and S as applicable.
- Learner engagement and proactive nudging of learners
- Master Gurus and Gurus experience for assigned channels and key deliverables
- Adherence to standard operating process and process audit
- Meet the operations metric, SLA, targets and measurement of community metrics (e.g. metrics around adoption, access, ratings, feedback etc.)
- Administrative set up of Guru Connects, Guru Forum and Solidify readiness
- Manage Solidify operations on workflow – task creation, setting up on workflow, managing learner workflow for peer review, tracking and reporting
- Leverage data and insights to enable wave completion for assigned skills
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