Paytm Off Campus Drive 2022 For Product Support Engineer | Freshers | BE/ B.Tech/ MBA /Any Graduate| Fresher | Bangalore location
Paytm Off Campus Drive 2022 Hiring freshers Product Support Engineer from B.E/ B. Tech / MBA –graduates at Bangalore locations. The detailed eligibility and application process are given below.
Recruitment :
Company Name: Paytm
Role: Product Support Engineer
Experience: Freshers(Experience Can Apply)
Qualification: B.E/ B. Tech / MBA/Any Graduate
Job Type: Full Time
Location: Bangalore(currently work from home)
Salary: 4LPA – 5 LPA
A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to the other IT teams
About Role :
- Participate in the maintenance of large-scale and heavily trafficked Java and Node.js applications.
- Debug and solve issues reported in production and perform the root cause analysis as level 1 support.
- Escalate all issues requiring an engineering solution to the relevant team with all required details.
- Document, analyze and report frequently reported issues for future feature development.
- An engineering graduate or equivalent with 1-3 years of experience.
- Experience with MySQL, MS SQL and Elastic Search are a huge plus.
- Be comfortable with XML, regex, Linux commands, and tools like Postman needed to execute occasional tasks.
- Stellar problem solving skills.
- An eye for detail and ability to recognize genuine engineering issues from user errors, and resolve or escalate them in a timely manner.
- Hunger to learn new things and ability to grasp new concepts quickly.
- Ability to work under immense pressure which is balanced by a sense of responsibility and ownership.
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