CSS Crop Hiring for Technical Support Engineer :-CSS Crop freshers for Software Development Intern Any Graduate can apply for this position. The detailed eligibility and application process are given below.
CSS Crop Hiring for Technical Support Engineer
| Company Name | Boeing |
| Job Role | Technical Support Engineer |
| Qualification | BE, B Tech, ME, M Tech, MCA, Any Graduate |
| Batch | 2021, 2022 |
| Salary |
INR 4.2LPA
|
| Experience | Fresher |
| Job Location | Gachibowli, Hyderabad – 500032 |
| Last date | ASAP |
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Job Responsibilities:
Required Skills
- Excellent communication skills
- Good customer service skills, multitasking and leadership skills
- Ability to adjust quickly to changing priorities and make quick decisions with limited information
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Principle duties and responsibilities
- Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
- Provides L1 & L2 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bugs with application owners
- Uses troubleshooting techniques to identify network-related issues
- Provides system administrative support and basic hardware troubleshooting on desktops, laptops, VMs and Servers
- Help employees with access & account issues based on defined/documented guidelines, policies and procedures
- Attends required technical training sessions and makes effective use of KBs to address issues efficiently
- Complies with schedule adherence to ensure the overall service level targets are achieved
- Identifies and provides input on unique (or) recurring user problems
Basic Qualifications (Required Skills/Experience):
- Experience on CRUD (Create, Read, Update, Delete) operations
- Good experience with RESTful Services
- Experience with Web fundamentals like HTML, JavaScript, and CSS
- Experience with Angular
Shortlisted candidates will receive an email with further test updates.
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