Deloitte is Hiring Associate Analyst

Deloitte is Hiring Associate Analyst | Apply Now

 

About Organization:

 
The firm was founded by William Welch Deloitte in London in 1845. 

Recruitment :

Company Name: Deloitte

Role: Associate Analyst (Technical Support)

Location: Hyderabad

Experience:  0-1 year of experience

Qualification: B.E/B.Tech / Any graduate

Job Type: Full time

Salary: 3.5LPA to  5 LPA

Roles & Responsibility:

 
 
➤Having experience in working on MS Teams, One Note and One Drive for Business, knowledge of Windows Azure functionality for Mobile Device Management will be added advantage
➤Basic Knowledge of Microsoft Skype for Business technologies to set up Skype meetings Ad-hoc or planned.
➤Basic knowledge of performance optimization of Windows laptops, including reconfiguration, maintenance, and/or upgrades
➤Possess most updated Knowledge Smartphone OS such as Android and iOS, Email sync on PDA, Hotspot configuration & troubleshooting
➤Provide technical resolution or troubleshooting to the Customers for laptops, printers, MFD and other hardware peripherals
➤Basic Knowledge of Networking and Internet connectivity issues for desktop & portable systems is a must
➤Applicants must be flexible to work in a 24/7 schedule with split shifts, split week offs and weekend working
➤Extremely flexible to support our customers from multiple time zones
➤Strong verbal and written communication.
➤Effective and timely resolution for all voice and non-voice interactions (phone, email, self-service tickets, chats, and voicemail) with end-users.
➤Meet key performance indicators like Customer Satisfaction Survey scores, Contact Quality.

Skills:

➤Grasp & communicate complex ideas.
➤Strong problem-solving skills.
➤Basic knowledge of MS Office 2010, 2013 including Outlook.
➤knowledge of computer hardware and software.
➤Basic knowledge of Operating Systems like Windows 10 and macOS.
➤ knowledge of networks and the internet.
➤Grasp & communicate complex ideas.
➤Strong problem-solving skills.
➤Basic knowledge of MS Office 2010, 2013 including Outlook.
➤ knowledge of computer hardware and software.
➤Basic knowledge of Operating Systems like Windows 10 and macOS.
➤ knowledge of networks and the internet.

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