Infosys BPM Recruitment Drive 2023 | For Systems Engineer IT Service Management

Requirements:

experience on configuring Mobile devices such as IOS, Android devices

• Should be having good understanding on ITIL framework (IT reporting metrics/MIS) and create different reports as per the framework.
• Should be flexible to work in different shift timings and coordinate with different teams across geographies. Experience Wireless connectivity, email and printing related requests
• Should have good knowledge in Active Directory, Antivirus, Imaging, Patch Management solutions.
• Experience on resolving Issues for Internet related applications such as email clients and web browsers and Office Suites such as Microsoft O365. Expert in voice