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Paytm Off Campus Drive 2022 For  Product Support Engineer | Freshers | BE/ B.Tech/  MBA /Any Graduate| Fresher | Bangalore location

Paytm Off Campus Drive 2022 Hiring freshers Product Support Engineer from B.E/ B. Tech / MBA    –graduates at  Bangalore locations. The detailed eligibility and application process are given below.

Recruitment :

Company Name: Paytm

Role:  Product Support Engineer

Experience: Freshers(Experience Can Apply)

Qualification: B.E/ B. Tech / MBA/Any Graduate

Job Type: Full Time

Location: Bangalore(currently work from home)

Salary: 4LPA – 5 LPA


A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to the other IT teams

About Role :

  • Participate in the maintenance of large-scale and heavily trafficked Java and Node.js applications.
  • Debug and solve issues reported in production and perform the root cause analysis as level 1 support.
  • Escalate all issues requiring an engineering solution to the relevant team with all required details.
  • Document, analyze and report frequently reported issues for future feature development.
  • An engineering graduate or equivalent with 1-3 years of experience.
  • Experience with MySQL, MS SQL and Elastic Search are a huge plus.
  • Be comfortable with XML, regex, Linux commands, and tools like Postman needed to execute occasional tasks.
  • Stellar problem solving skills.
  • An eye for detail and ability to recognize genuine engineering issues from user errors, and resolve or escalate them in a timely manner.
  • Hunger to learn new things and ability to grasp new concepts quickly.
  • Ability to work under immense pressure which is balanced by a sense of responsibility and ownership.

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