SAP Careers Bulk Hiring 2024:- SAP Careers Bulk hiring fresher for Associate Solution Support Engineer. Candidates with Bachelor’s degree or equivalent to work at Bangalore location. The detailed eligibility and application process are given in below.
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About SAP:-
SAP Careers Bulk Hiring 2024
| Company Name | SAP |
| Post Name | Associate Solution Support Engineer |
| Qualification | Graduation / Post Graduation |
| Branch | Any Branches |
| Batch | Recent Batches |
| Salary | Up to ₹3 to 8 LPA |
| Experience | Fresher |
| Job Location | Bangalore |
| Last Date | ASAP |
Required Qualification:-
- Any Graduate Can Apply This Jobs
Accenture Recruitment Drive 2024:- Apply Link
Job Responsibilities:-
- Win customer loyalty by creating memorable experiences for customers.
- Responsible to deliver ‘customer-centric service experience’ to our customers during every interaction.
- Develop and maintain strong functional and technical product knowledge.
- Work with our APAC, EMEA or AMER based customers in resolving their queries, issues related to SAP Concur Product.
- Resolve customer issues with transparency and urgency.
- Maintain ownership of the issue, manage client expectations & drive deliverables.
- Provide regular updates on case statuses and escalate issues while maintaining the customer experience.
- Create availability in daily schedule for customer calls.
- Improve existing articles or create new articles for the Knowledge-Centered Service (KCS) knowledge base.
- Participate in (or drive, as requested) minor projects or initiatives.
- Responsible to make a human connection, demonstrate empathy and stay engaged until the customer query or issue is resolved.
- Explore opportunities to refine process practices and embrace change needed to achieve organizational goals.
- Conduct all external facing communication in a professional manner, and to a high level of customer service.
- Reinforcing a positive team culture by building and sharing knowledge, assisting others, and collaborating.
- Work effectively with peers, other departments, and management from different time zone to ensure customer needs or queries are handled effectively.
Skills Required:-
- Bachelor’s degree or equivalent
- External customer facing experience preferred
- Technical background with understanding of SQL preferred
- 0 to 3 years of experience in troubleshooting software / hardware / product / process / tool issues is preferred
- Ability to articulate a message to all levels of an organization (written, verbal, and presentation skills (English)
- Display passion for & responsibility to the customer, business & team
- Ability to work in a diverse cultural environment and be agile for change
- Research based learning oriented, analytical mindset for expert problem solving
- Task based, process driven approach to achieving objectives
- Schedule flexibility working on the weekdays & weekends
- Ability to communicate in a foreign language is highly preferred
- Preferable experience with SAP Concur products or on similar SaaS / Cloud products
- Preferable experience on Finance & Accounts, knowledge in SQL, Python or any programming language for automation
Selection Process For Drive:-
- Online Application Submission
- Online Test- Aptitude Test, Technical Test
- Interview
- Selection (SAP Careers Bulk Hiring 2024)
How To Apply In This Recruitment ?
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
Apply Link: Click Here