Unity Recruitment Drive 2023

Roles & Responsibilities:

Receive and respond to customer inquiries via our ticketing system with timely, accurate, and courteous replies.
Prioritize, troubleshoot, and solve requests, or when unable to assist, reassign to the relevant team.
Identify opportunities for automation.
Provide technical support to users by researching and answering questions
Improve the IT Knowledge Base by writing and maintaining documentation.

Requirements:

Excellent customer service skills
An IT-related degree or relevant professional experience
Experience with both macOS and Windows computers
Outstanding communication skills, both oral and written, in English
Good at adapting to change, delays, and unexpected events
Good knowledge of networking and experience with network troubleshooting
SaaS administration experience
Linux experience

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ABOUT US

Unity (NYSE: U) is the world’s leading platform for creating and operating real-time 3D (RT3D) content. Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unity is the foundation upon which the world’s most powerful digital content is created. Specifically, Unity’s platform provides a comprehensive set of software solutions to create, run and monetize interactive, real-time 2D and 3D content for mobile phones, tablets, PCs, consoles, and augmented and virtual reality devices.

In the fourth quarter of 2022, more than 70% of the top 1000 mobile games were made with Unity as derived from a blended number of the top 1000 games in the Google Play Store and Apple App Store. In 2022, Made with Unity Applications had more than 4 billion downloads per month. For more information, please visit www.unity.com.

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