Wipro Off Campus Drive 2022 For System Engineer | Any Graduate | Apply Now
Wipro Off Campus Drive 2022 Hiring Any degree – Any Batch graduates for the role of System Engineer, at Gurugram, Greater Noida & Hyderabad. The detailed eligibility and application process are given below.
Job Role: System Engineer
Qualification: Any Graduate
Batch: Any Batch
Salary: Upto 3.5 LPA (Expected)
Location: Gurugram, Greater Noida & Hyderabad
Wipro is hiring candidates for the post of System Engineer.
Job Responsibilities For Wipro Off Campus Drive 2022
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Eligibility Criteria For Wipro Off Campus Drive 2022:
- Any Graduate from any Stream
- Team player and quick learner
- Good Communication- Verbal and Non Verbal skills
- Good Team Player
- Ability to interact with cross-functional teams
- Highly developed analytical and organizational skills
- Work in an agile environment to deliver high-quality software.
- Experience with distributed, multi-tiered systems, algorithms, and relational databases.
- Ability to effectively articulate technical challenges and solutions.
- Ability to design and code the right solutions starting with broadly defined problems.
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