{"id":340,"date":"2022-03-21T10:26:48","date_gmt":"2022-03-21T10:26:48","guid":{"rendered":"https:\/\/alljobsinindia.in\/?p=340"},"modified":"2022-03-29T11:49:47","modified_gmt":"2022-03-29T11:49:47","slug":"capgemini-se-off-campus-freshers","status":"publish","type":"post","link":"https:\/\/alljobsinindia.in\/capgemini-se-off-campus-freshers\/","title":{"rendered":"Capgemini SE Off Campus Freshers Hiring For Service Desk Associate Position | Apply Now!!!"},"content":{"rendered":"

Capgemini SE Off Campus Freshers Hiring For Service Desk Associate Position | Apply Now!!!<\/h2>\n

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Off Campus Freshers Hiring Details:<\/strong><\/h4>\n

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Company Name: Capgemini\u00a0<\/strong><\/p>\n

Work Location: Kolkata \/ Bangalore<\/strong><\/p>\n

Job Profile: Service Desk<\/strong><\/p>\n

Program Name: 3 year Graduate Hiring 2019\/2020\/2021<\/strong><\/p>\n

Job Function(s): Information Technology<\/strong><\/p>\n

CTC INR 250,000.00 per Annum<\/strong><\/p>\n

Role:\u00a0Service Desk<\/strong><\/p>\n

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Job Description for Capgemini SE Off Campus Freshers Hiring :<\/u><\/strong><\/h3>\n

Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service<\/p>\n

Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical<\/p>\n

Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.<\/p>\n

Meet customer requirements through first contact resolution<\/p>\n

Clarify customer requirements<\/p>\n

probe for and confirm understanding of requirements or problem<\/p>\n

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\n

Listen attentively to customer needs and concerns; demonstrate empathy<\/p>\n

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Desired Skills for Capgemini SE Off Campus Freshers Hiring :<\/u><\/strong><\/h3>\n

Should have\u00a0excellent communication and English speaking skills<\/strong><\/p>\n

Should have good interpersonal skills and ability to perform under pressure<\/p>\n

Basic computing skills<\/p>\n

Willing to work in a 24\/7 environment<\/p>\n

Should be open to sign Service Level Agreement<\/p>\n

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Qualification & Criteria required for Capgemini SE Off Campus Freshers Hiring<\/strong><\/h3>\n

Candidates must have completed any 3 year graduation in 2019, 2020 & 2021<\/p>\n

Graduation \u2013 50% & Above<\/p>\n

Up to 2year gap is allowed after educational milestone e.g. SSC and HSC<\/p>\n

Candidates must be open to\u00a0relocate to any location and work in night shifts<\/strong><\/p>\n

Candidates must be available to join immediately<\/p>\n

Candidate must have\u00a0good English written \/ verbal communication skills<\/strong>. Coupled with good English language comprehension<\/p>\n

Should be open to sign Service Level Agreement<\/p>\n

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Please Note \u2013\u00a0<\/strong><\/h3>\n

Only shortlisted candidates will be invited for the assessment \/ selection process<\/p>\n

Selection process will be done in virtual mode<\/p>\n

Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online<\/p>\n

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About Company:<\/strong>\u00a0Capgemini SE is a French multinational information technology services and consulting company. It is headquartered in Paris, France.<\/h3>\n

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More update join us\u00a0WhatsApp\u00a0:\u00a0click here<\/a><\/span><\/h3>\n

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Apply link<\/span> : click here<\/a><\/h2>\n

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