{"id":340,"date":"2022-03-21T10:26:48","date_gmt":"2022-03-21T10:26:48","guid":{"rendered":"https:\/\/alljobsinindia.in\/?p=340"},"modified":"2022-03-29T11:49:47","modified_gmt":"2022-03-29T11:49:47","slug":"capgemini-se-off-campus-freshers","status":"publish","type":"post","link":"https:\/\/alljobsinindia.in\/capgemini-se-off-campus-freshers\/","title":{"rendered":"Capgemini SE Off Campus Freshers Hiring For Service Desk Associate Position | Apply Now!!!"},"content":{"rendered":"
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Company Name: Capgemini\u00a0<\/strong><\/p>\n Work Location: Kolkata \/ Bangalore<\/strong><\/p>\n Job Profile: Service Desk<\/strong><\/p>\n Program Name: 3 year Graduate Hiring 2019\/2020\/2021<\/strong><\/p>\n Job Function(s): Information Technology<\/strong><\/p>\n CTC INR 250,000.00 per Annum<\/strong><\/p>\n Role:\u00a0Service Desk<\/strong><\/p>\n <\/p>\n Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service<\/p>\n Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical<\/p>\n Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.<\/p>\n Meet customer requirements through first contact resolution<\/p>\n Clarify customer requirements<\/p>\n probe for and confirm understanding of requirements or problem<\/p>\n Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\n Listen attentively to customer needs and concerns; demonstrate empathy<\/p>\n <\/p>\n Should have\u00a0excellent communication and English speaking skills<\/strong><\/p>\n Should have good interpersonal skills and ability to perform under pressure<\/p>\n Basic computing skills<\/p>\n Willing to work in a 24\/7 environment<\/p>\n Should be open to sign Service Level Agreement<\/p>\n <\/p>\n Candidates must have completed any 3 year graduation in 2019, 2020 & 2021<\/p>\n Graduation \u2013 50% & Above<\/p>\n Up to 2year gap is allowed after educational milestone e.g. SSC and HSC<\/p>\n Candidates must be open to\u00a0relocate to any location and work in night shifts<\/strong><\/p>\n Candidates must be available to join immediately<\/p>\n Candidate must have\u00a0good English written \/ verbal communication skills<\/strong>. Coupled with good English language comprehension<\/p>\n Should be open to sign Service Level Agreement<\/p>\n <\/p>\n Only shortlisted candidates will be invited for the assessment \/ selection process<\/p>\n Selection process will be done in virtual mode<\/p>\n Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online<\/p>\n <\/p>\n <\/p>\nJob Description for Capgemini SE Off Campus Freshers Hiring :<\/u><\/strong><\/h3>\n
Desired Skills for Capgemini SE Off Campus Freshers Hiring :<\/u><\/strong><\/h3>\n
Qualification & Criteria required for Capgemini SE Off Campus Freshers Hiring<\/strong><\/h3>\n
Please Note \u2013\u00a0<\/strong><\/h3>\n
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About Company:<\/strong>\u00a0Capgemini SE is a French multinational information technology services and consulting company. It is headquartered in Paris, France.<\/h3>\n
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More update join us\u00a0WhatsApp\u00a0:\u00a0click here<\/a><\/span><\/h3>\n
Apply link<\/span> : click here<\/a><\/h2>\n