Accenture Recruitment Drive 2023 | For Customer & Digital Support New Associate

Accenture Recruitment Drive 2023 freshers for Customer & Digital Support New Associate-Query Management Fresher and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below.

 

Accenture Recruitment Drive 2023

 

Key responsibility:

You will also be responsible for closing the fault and complaints within SLA’s. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues.  The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents. They also manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions.

  • Your primary interaction is within your own team and your direct supervisor
  • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
  • Please note that this role may require you to work in rotational shifts

Skills:

  1. Adaptable and flexible
  2. Any Graduation

 

 

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