Infosys is Hiring Process Analyst| B.E/B.Tech/Any Graduate | Fresher | Apply Now
Infosys is Hiring Process Analyst of BE/B.Tech/MCA/ Any Graduate for Punelocation. The detailed eligibility and application process are given in below
Recruitment :
Job Responsibility:
SLA Process compliance, Resource Planning, and Business process improvement
Knowledge of operation management
Driving Daily/Weekly/Monthly Governance calls with clients.
Prepare/review the process definition and documentation for the specific process within purview to enable the manager to finalize the TO BE Process
Co-Ordinates & conducts training for the team in order to ensure the right skilling
Monitors/ ensures process compliance & periodically updates SOP changes as required as part of the quality plan in order to ensure adherence to process steps
Provide feedback on error transaction & conducts RCA with help of quality SPOC
Self-starter, having a proactive approach in terms of process improvement, identifying risks & engaging clients.
Capability to handle multiple tasks & adherence to on-time delivery.
Understand the contractual requirement for the process & deliver the same.
Sound decision-making
Strong written and verbal communication skills
Strong attention to detail
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