Wipro Hiring for System Engineer | Apply Now

Wipro Hiring for System Engineer :-Wipro freshers for System Engineer Any BE B Tech  can apply for this position. The detailed eligibility and application process are given below.

 

Wipro Hiring for System Engineer

Company NameWipro
Job Role System Engineer
QualificationBE, BTech, BSC, BCA, ME, MTech ,MCA
Batch2018, 19, 20, 21, 2022
Salary
INR 3.5LPA
ExperienceFresher 
Job LocationHyderabad
Last dateASAP

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Job description

We are looking for individuals who have the following skillset:

  • Basic knowledge of any programing language 

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Roles and Responsibilities

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails intimely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources andOffer Solution to customers.
  • Research, identify, and resolve customer complaints usingapplicable software.
  • Route calls and tickets to appropriate resources and Domains whocan best support he user,

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It would be a value add if you are Education in:
  • BE, BTech, BSC, BCA, ME, MTech ,MCA
What would you do?
  • Document all cal
  • Complete call logs and reports.
  • l information according to standard operatingprocedures.
  • Recognize, document, and alert the management team of trends incustomer calls.
  • Create SOPs for new Issues and resolution given.

 

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