Wipro Recruitment Drive 2023 | For Systems Engineer

Wipro Recruitment Drive 2023 freshers for Systems Engineer. Fresher and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below.

 

Wipro Recruitment Drive 2023

 

Job Description 

Graduate

Desktop T/S skills 

Basic Network T/S Skills

 

Responsibilities

  • Day to day troubleshooting for Incidents & Problems reported by users and timely update in the ticket logging tool
  • Troubleshooting desktop / laptop OS issues
  • Need to do Installation / re-installation / configuration / Troubleshooting of systems, printers, scanners
  • Installation/re-installation/configuration / Troubleshooting of software/applications
  • To do Installation / configuration / Troubleshooting of e-mail client
  • Install antivirus software and check virus definition auto updates on desktops / laptops which have failed automatic update
  • Install approved patches onto desktops / laptops which have failed automatic update
  • Remove virus from respective desktop / laptop
  • Handle IMAC’s (pre-approved, low impact – Install, Move, Add and Change)
  • OS builds from approved image
  • Problem solving Capability in Wipro, IBM, HP and Dell and other vendors laptop/ desktop Hardware
  • Ability to quickly analyze & diagnose technical problems
  • Problem determination and resolution within SLA’s
  • Work with Local & Global Teams
  • Proactive and clear communication skills
  • Quality and Process Knowledge
  • Should be good in client communication skills
  • Willing to Work on Shifts based on the projects need
  • Desktop/phone setup for projects.
  • Reducing repetitive calls.

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